1. Information We Collect

Depending on how you use the website, Sac Service Connect (“SSC,” “we,” “us,” or “our”) may collect information such as:

• Name;

• Phone number;

• Email address;

• Property or service address;

• ZIP code or general location;

• Type of service requested;

• Description of the requested work;

• Preferred timing or availability;

• Information you voluntarily provide through forms or communications; and

• Certain technical information associated with your use of the website.

California privacy guidance emphasizes that businesses should disclose the categories of personal information they collect and the purposes for which they use it.
 

2. How We Use Information

SSC may use information to:

• Respond to service requests;

• Evaluate and process homeowner requests;

• Connect homeowners with service providers;

• Communicate regarding requests and referrals;

• Communicate with service providers;

• Operate and improve the website;

• Prevent fraud or misuse;

• Maintain business records; and

• Comply with applicable legal obligations.
   

3. When We Share Information

When you submit a homeowner service request, SSC may share information you provide with the service professional who accepts your request so that the provider can contact you regarding the requested service.

We may also disclose information to companies that help us operate our business, such as website hosting, email, technology, payment, or other business service providers, where reasonably necessary to provide and operate our services.

We do not intend to sell homeowner contact information as a standalone lead list.
 

4. Your Service Request

By submitting a service request, you understand that SSC may contact you regarding your request and may provide relevant information to the service professional who accepts the request.

The provider may then contact you directly regarding the requested service.
 

5. Information Security

SSC uses reasonable measures designed to protect information submitted through the website. However, no method of transmitting or storing information can be guaranteed to be completely secure.
 

6. California Privacy Rights

California residents may have privacy rights under applicable California law, including rights relating to access, deletion, correction, and certain uses or disclosures of personal information. Whether particular rights apply depends on the business and circumstances.

Requests concerning personal information may be submitted to: tan.tran@sacserviceconnect.com

If SSC becomes subject to specific CCPA obligations based on its size, revenue, data practices, or other applicable criteria, the Privacy Policy should be updated accordingly. California's Attorney General currently describes CCPA coverage as applying to businesses meeting specified statutory thresholds, and covered businesses have additional notice and consumer-rights obligations.
 

7. Contact
Questions regarding this Privacy Policy may be directed to:

Sac Service Connect
Email: tan.tran@sacserviceconnect.com
Phone: (916) 479-4354